Firstly reserve the toys you want to loan on the toys page, using the date you want to collect as the start of the reserve period. Then choose a day and time you would like to collect the toys and we will have them waiting for you. If you only want to return toys, we will have a trolley by the door to place toys on so you don't need to book a slot. If the person collecting the toys is not listed on your membership, please insert their name and phone number into the notes section for tracing purposes.